Dear customer: due to the problematic situation that the country is experiencing, some orders or product categories may be slowed down when the order is being processed. Each order is checked with the warehouse stock.
If it's not possible to ship your order, you will be refunded without problems. Some products can be shipped but the preparation time may be longer. For any information, do not hesitate to contact us through our contact details.
We respond to all messages and requests within 24 hours (excluding holidays).
Some special requests may take longer, but we usually never exceed 48 hours of response time.
Customer service and product assistance: firstname.lastname@example.org
For general information, payment and order status: email@example.com
For general inquiries, stock availability and bulk orders: firstname.lastname@example.org
For general assistance about the selling platform and profile page: email@example.com
You can always contact us via:
WhatsApp, Telegram and WeChat entering the number: +39 370 3600930
We speak English, Italian, Spanish, French